Introduction to Privacy Policy

This privacy policy outlines how we handle personal data collected through our services.

Policy guidance

This opening section outlines the subject matter addressed in this notice and where related policy information can be reviewed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

User Rights Overview

These rights include access, correction, and deletion of personal data.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising User Rights

Users may submit requests to exercise their rights as outlined in this policy.

Requests regarding user rights will be addressed in a timely manner as required by law.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary for the purposes outlined in this policy.

Data retention periods are determined based on operational needs and legal requirements.
Policy Updates

Policy Updates

Users are encouraged to review this policy periodically for updates.

We will notify users of significant changes to this policy through appropriate communication channels.
Data collection and cookies
01

Data Collection Practices

We collect personal data such as contact information, usage data, and technical data to facilitate our services and improve user experience.

The categories of data collected depend on user interactions with our services.
02

Sources of Data Collection

We may also collect data through automated means such as cookies and analytics tools.

Data is obtained directly from users during account creation or service usage.
03

Types of Cookies Used

Cookies may be used for authentication, performance tracking, and enhancing user experience.

We utilize both session cookies and persistent cookies for various functionalities.
04

Cookie Management

Cookies help us enhance user experience and analyze site usage.

Users have the option to manage cookie preferences through their browser settings.
Processing purpose

Purposes of Data Processing

These purposes include service delivery, improvement, and compliance with legal obligations.

Personal data is processed for specific purposes as detailed in this policy.
Third-party sharing

Data Sharing with Partners

These partners are obligated to protect the confidentiality of the data shared with them.

We may share data with trusted partners who assist us in providing our services.
Privacy Office

Contact Information

Phone
+27 14 981 1017
Address
109 4th Street, Parkmore, Sandton, 2196
General Inquiries